What our clients say about us...


Chris and Kelly helped us purchase our home and sell the home we were moving from. It took us over a year to find our new home. During that time, they were always very patient and accommodating. They were professional, dedicated and available to answer questions or concerns (via email or phone). Chris and Kelly were more than partners, we consider them a part of our family. We would not hesitate to recommend them.
— Pacifica Seller + Burlingame Buyer
The home buying process can be daunting for anyone looking to be first-time home owners, but even more so in the competitive housing market of the Bay Area. Where we are from, the ideas of buying a house “as is’ and “over asking price” are unheard of, so we felt especially overwhelmed at the prospects of buying a house here. However, Kelly and Chris did an amazing job at guiding us through the roller coaster process of buying our first house. They showed a genuine interest in helping us find the perfect fit. Their knowledge, expertise and professionalism helped us get our house within only a few weeks of starting our search. It was the first and only house we placed a bid on! We still remember the trepidation the night before we made a bid on our house. Kelly spent several hours late into the evening reviewing the disclosure report and making sure we felt fully comfortable with the information. We feel very fortunate to have had Kelly and Chris’ expertise and assistance with purchasing our first house. We will surely use them again in the future when needed!
— San Mateo Buyer
In the toughest market in decades Chris and Kelly sold our Menlo Park house in four days... for more than our asking price!
Thorough research, brilliant strategy, flawless execution— and they worked seamlessly with us at every step. What more can we say? The result says it all.
— Menlo Park Seller
WOW is a an understatement for the marketing and organizational skills of Chris McDonnell and her daughter Kelly Griggs.

In approximately one month our family’s Palo Alto house on a busy street was listed, prepared (cleaned, repainted and staged) and sold above the asking price. In today’s trying market that is an Oscar-winning performance!!

This dynamic duo came highly recommended to us from a close friend in Menlo Park. They exceeded our expectations, and we would highly recommend them to any prospective client. They are the BEST!!
— Palo Alto Seller
We have worked with Chris & Kelly multiple times for very good reason. The professionalism along with the tenacity to negotiate the best deal for us in a highly competitive market make these two truly stand out. We can’t say enough positive about our experience.
— Menlo Park Buyer + Seller
There are no words to describe how grateful I am to have had your help with the sale of our Woodside home! Your commitment, dedication and thoroughness made everything run as smoothly as possible. You are my Real Estate Professional reference forever!
— Woodside Seller
 
Kelly and Chris,
Thank you both so much for all the help you gave me in finding my first house. It’s absolutely perfect, and while I’m still a bit overwhelmed with moving in and getting set up, I can tell I’m going to be incredibly happy here.

I really appreciate all the time you spent with me, especially since I was looking at the lower end of the market, I expected to have to fight to keep a realtor’s attention, but that was never an issue with you. You were amazingly responsive and accommodating to my schedule, especially my often short notice on being able to go view properties.

I really was amazed that when I would call to set up a visit on a day’s notice, we were always able to work out a time to the properties was interested in.

I also can’t thank you enough for staying on top of the lender and listing bank. I still can barely believe that we (mostly you) managed to squeeze almost $10,000 in repairs out of them during escrow, and I know a big part of it was that you didn’t let them forget about the requests. Not only did you help me find a great house, you helped make sure my first few months in it wouldn’t be dominated by major repairs and headaches. You really went above and beyond what I, or anyone else I know, expected.

When I tell friends who already own a house about how much help you were, they are always amazed because many of their realtors were unresponsive or indifferent. I always felt that not only were you doing your job, you genuinely wanted to see me in the right home for me.

So thank you again!
— Redwood City Buyer
My husband, Adam Bernstein, and I, my business partner, James Holland, and my close friends, Max Sims and Chris Sapyta all use the team of Chris McDonnell and her daughter, Kelly Griggs, exclusively for our Bay Area real estate investments. Chris and Kelly provide a level of success unreached by any other real estate professional. Their statistic sense and focus on minimizing our most important asset, our time, makes them the perfect real estate partner for busy executive families.

Of the last three properties Adam and I purchased with them, the statistics speak for themselves. We looked at four properties, made three offers, and purchased all three properties. The properties included a large and very high quality two-unit residential in East Palo Alto that had 14 offers on it, at least eight of which were at higher prices than ours, and that we are now renting out for more than 50% above PITI; a jewel of a four-unit residential in the downtown Menlo Park area called the Golden Triangle, which had approximately six multiple offers and where we were able to realize an average of a 100% increase in rental rates after some minor cosmetic work; and a well built, single family residential home with an existing legal cottage on a 12,000 square foot lot in Menlo Park in the Menlo Oaks neighborhood, which they secured for us at approximately 25% under the asking price, including almost $100,000 under the amount I OK’d them to offer.

As part of their high level of service, Chris and Kelly work closely with my EA, my Controller, my mortgage broker, my CPA, and the rest of my team so that I can minimize my involvement in the transactional side. This, in addition to the fact that our collective track record is literally perfect, means that we, like you, can have a high level of trust in Chris and Kelly.
— Menlo Park Investor
We recently worked with Chris and Kelly on three residential transactions. When roadblocks stood in our way, they used their expertise, perseverance and commitment to move these transactions forward. We look forward to working with them again on other transactions and you should too.
— Out of Area Investor
Chris and Kelly, thank you for helping me sell my mother’s house. You did it quickly and efficiently, with lots of personal “touch ins” almost daily. I was impressed that a mother and daughter could work together as a TEAM! Thank you for being my friends.
— Atherton Seller
 
Chris McDonnell and Kelly Griggs did an excellent job in the selling of my parents home. They took the ball running and never stopped - from painting, carpeting, cleaning, staging and overall improvement of the property. They have a very good level of communication which was needed in our case because we are out of area. I always felt confident in their advise and trusted their every move to a successful close of escrow! I am sure glad l went with an excellent team and would encourage others to do the same.
— Los Altos Seller
Chris McDonnell and Kelly Griggs set the bar for their fellow industry professionals. Bringing to bear their collective wisdom, they coached and nurtured my wife and I through the maze of executing an estate sale, conducting inspections and evaluating the condition of the property, taking multiple bids, making (only) “essential improvements” that would yield a “sizeable” return on investment, staging the interior and re-landscaping, guiding us through assessing competing offers (with many disparate variables) and close of escrow.
— Redwood City Seller
From the outset I was completely impressed with Chris McDonnell and her daughter, Kelly Griggs. The two comprise a team that is so well versed in the Bay Area real estate industry; their knowledge, their commitment to purpose, the thorough execution of their skillful strategies all facilitated the process of marketing my mother’s residence in Menlo Park. Her home sold in only a few days in late June 2011 with back-up offers and well over the listing price; evidence of expertise and professionalism at work.

They were there for me every step of the way during a very difficult time; this was my childhood home that my parents built in 1949. My mother remained the sole owner maintaining it in pristine condition until her death in late 2010. They were so diligent in their follow-up to all my requests usually in the very same day with accurate and detailed explanations. Both of these women reminded me so very much of the attitudes and integrity and moral values exemplified in my own mother’s career as a realtor in the Menlo Park/Palo Alto/Atherton area.

We encountered a few challenges along the way, but I was able to rely on their knowledge and research, their determination and persistence to facilitate matters for me and to rectify the situation.

As a more than satisfied client, I would recommend in a heartbeat this mother-daughter team with their many combined years of experience and marketing strategies. In my book, they deserve a five-star rating for their sterling performance.
— Menlo Park Seller
When I asked people for a realtor recommendation for my family’s move to the Peninsula, the answer was simple: call Chris and Kelly! Chris and Kelly did a great job helping us find a new home in San Carlos. Even though we looked for nine months, Chris and Kelly never lost patience with us. They spent countless hours guiding us through listings, educating us on the pros and cons of properties, and waiting up to discover the status of our offers. In an age where you can look for a home online, having a realtor now serves a new purpose. Reputation, insider knowledge, and connections are key, and Chris and Kelly deliver. We ended up buying an off-market home, something we never could have done with someone less-connected. Overall, we were satisfied with Chris and Kelly’s professionalism, kindness, and dedication. Thanks, Chris and Kelly
— San Carlos Buyer